Simple, Fun, Fast Fundraising!
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Simple, Fun, Fast Fundraising!

Frequently Asked Questions

• What is a Virtual Run-Walk-Bike FUNdraiser?
• What are the benefits of a Virtual Event?
• Can I host a Live Event as well?
• How do I start a FUNdraiser?
• How much Does a FUNdraiser cost to set up?
• Is there a minimum number of Participants I must get?
• What if only 1 Participant signs up?
• When do I receive my funds raised?
• How much money do I make from each Participant who signs up?
• Do my Participants have to run, walk or bike if they sign up?
• How soon do Participants receive their medals?
• Are FUNdraiser Entry Fees Refundable?
• How Is Mileage Uploaded?
• Can I create a custom route and custom medal?
• Can I end my Campaign anytime I want?
• How do I promote my FUNdraiser Event?



What is a Virtual Run-Walk-Bike FUNdraiser?

A Virtual Run-Walk-Bike FUNdraiser is a route that you can run, walk, or bike from anywhere any time you'd like. Whether you spread it across multiple days or knock it out in one day is determined by you! It's your event on your time. You can log miles any time of the day or night until you've completed the entire distance. You can participate from anywhere in the world. As you log miles on the RaceTerra web site we will show you exactly where you are on the route and what you'd actually see.


What are the benefits of a Virtual Event?

RaceTerra FUNdraisers take less than 10 minutes to set up. There are no set up fees, no weather worries, and no planning headaches. Your Participants can live anywhere in the world. That means more people can participate!


Can I host a Live Event as well?

You can definitely host your own event. Plan something local for friends and family to log miles together. Ask a group of friends, family or co-workers to join you on your Virtual Journey!


How do I start a FUNdraiser?

Click START A FUNDRAISER then fill out your personal campaign details. This is also when you will choose one of the RaceTerra routes for your event. This process takes less than 10 minutes and our online forms step you through everything you need to do.


How much Does a FUNdraiser cost to set up?

Setting up a FUNdraiser costs you absolutely nothing. No set up fees. You only pay for your own Event Registration if you want to participate in the event.


Are Race Entry Fees Refundable?

Race entries are non-refundable. Why? Because you have the option of completing your Race anytime and anywhere. Even if you are injured your race will be the perfect motivation to pick back up once you are injury-free.


Is there a minimum number of Participants I must get?

Other fundraisers require you sell/collect a set number of donations. RaceTerra does not. Even if you have only 1 Participant sign up, you will receive a PayPal payment for your percentage of that 1 donation/registration.


How much money do I make from each Participant who signs up?

During the FUNdraiser set up process you will decide how much you would like Participants to pay. RaceTerra keeps $10 per registration (our cost for the medal, processing and shipping). The more you charge the more you make.


How and When do I receive my funds raised?

During your set up process you will enter your PayPal I.D. This is how we send your funds raised. Every Monday we send your funds raised for the previous week. Our weeks are calculated Monday through Sunday.


Do my Participants have to run, walk or bike if they sign up?

Your Participants can decide whether or not to log miles and participate in the event. We sincerely hope that your event will motivate everyone to at least try to log some miles - or ultimately log TONS of extra miles!


How soon do Participants receive their finisher's medals?

For school FUNdraisers, all medals are mailed to the school to be handed out at a Finishers Ceremony. For any adult participant or participant who does not select their school for their medal, finisher\'s medals are mailed to every Participant on a weekly basis. It typically takes 3 to 6 days to receive the medal in the mail.


Are FUNdraiser Fees Refundable?

Race entries are non-refundable. Why? Because you have the option of completing your route anytime and anywhere. Plus, we mail your medal within 48-hours of your donation.


How Is My Mileage Uploaded?

During the Event Registration Process you fill out your PROFILE. This includes selecting the App you'd like us to use to synch (get) your miles. You can also change this at any time on your PROFILE PAGE. Every time you use your App we automatically sync to that app approximately every hour to retrieve your new miles! Voila! Your mileage is uploaded automatically! Or you can enter miles manually from your computer, phone or tablet.


Can I create a custom route and custom medal?

There is more to printing beautiful medals than you might think. There are cast set-up fees, charges for different types of materials used, fees for ribbons and multiple colors. If you would like us to design/print custom medals for your FUNdraiser contact us and we can send you a quote and design ideas. HOWEVER, custom medals must be paid for up front for 200 medals minimum. Medals usually cost anywhere from $4-$6 each. These costs are sent directly back to you as Participants sign up for your event. After 200 we can keep printing more batches of medals for you - no additional set up fees.


Can I end my Campaign anytime I want?

You can keep announcing your FUNdraiser for as long as you'd like. There is no END date unless you tell us to remove your Event. Tip: Sometimes it is good to give people a time limit to sign up. This urgency makes sure your Participants don't forget to sign up!


How Do I Set Up Auto Texts of My Race Stats?

When you Register for a Race you have the option to click a button to "Receive Text Messages from RaceTerra". These are shorts texts with your progress for your current Race. No texts about anything else whatsoever at any time. That way you can immediately see your Race Progress after you workout.


How do I promote my FUNdraiser Event?

Your Personalized Event page has options to promote your event on Facebook, Twitter and by sending emails to your contacts. You can use these features as often as you'd like. Your event has its own special URL (web page address) that you can give to everyone you know.

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