• What is a Virtual Run-Walk-Bike FUNdraiser?
• What\'s the Point of Doing a Virtual Run-Walk-Bike FUNdraiser instead of simply donating money?
• How Do I Register for a FUNdraiser?
• Which Mileage Apps Can I Use to Upload My Miles to RaceTerra?
• Can I Manually Enter My Miles?
• Are FUNdraiser Entry Fees Refundable?
• How Soon Will I Receive My Medal?
• Can I Participate in More Than One FUNdraiser at A Time?
• Is Shipping Included in My Race Fee?
• How Is My Mileage Uploaded?
• Can I Take More Than One Day to Complete The Run-Walk-Bike FUNdraiser?
• What Else Can I Do On the RaceTerra Site?
• How Do I Set Up Auto Texts of My Route Stats?
• How Can I Cancel Auto Texts Showing My Route Stats?
• Does My Registration for a FUNdraiser Expire?
• Can My Kids Participate Too?
• What's the Minimum Age to Participate?



What is a Virtual FUNdraiser?
A Virtual Run-Walk-Bike FUNdraiser is a route that you can run, walk, or bike from anywhere any time you'd like. Whether you spread it across multiple days or knock it out in one day is determined by you! It's your event on your time. You can log miles any time of the day or night until you've completed the entire distance. You can participate from anywhere in the world. As you log miles on the RaceTerra web site we will show you exactly where you are on the route and what you'd actually be seeing.


What's the Point of Doing a Virtual Run-Walk-Bike FUNdraiser instead of simply donating money?
By participating in a race you help your cause AND help yourself! It's fun to earn that donation instead of just writing a check. RaceTerra Virtual Events let you experience beautiful places, learn about the hot spots, and feel like you're actually there. No crowds, no traffic, and no worries. We take the photos along the course ourselves. We send you interesting information about the area, and take you on a Virtual Adventure!


How Do I Register for a FUNdraiser?
Register on the RaceTerra website by clicking on BROWSE CAMPAIGNS or follow a link someone has sent to you. Once you've Registered for an Event you can always Log back in to view your Stats, Race Results, and Register for other FUNdraiser events.


Which Mileage Apps Can I Use to Upload My Miles to RaceTerra?
Currently, RaceTerra supports: RunKeeper, Map My Fitness, Strava and FitBit We are constantly adding new Mileage Tracking Apps, so please contact us if you'd like us to add your favorite app! support@raceterra.com. OR you can simply download one of the FREE apps that we already support. After you Register you can Select Your App and we automatically get updates from the app on your mileage. Or you can change it anytime on your PROFILE PAGE.


Can I Manually Enter My Miles?
Yes, of course. We have a Simple Way for you to Enter Your Own Miles after You LOGIN to the site. You will Select MANUAL instead of Selecting a Mileage App when you Register for a Race. You can always change this later if you decide to begin using an App.


Are Race Entry Fees Refundable?
Race entries are non-refundable. Why? Because you have the option of completing your route anytime and anywhere.


How Soon Will I Receive My Medal?
For school FUNdraisers all medals are mailed to the school to be handed out at a Finishers Ceremony. For any adult participant or participant who does not select their school for their medal, we mail your medal within a week after you Register for an Event. That means that depending on mail delivery time to your area you will receive your medals within 2-6 days.


Can I Participate in More Than One FUNdraiser at A Time?
You can only participate in one RaceTerra Race at a time. Otherwise, your mileage will be counting for more than one race at a time! And that's not very challenging, is it? We think Virtual Races are highly motivating for getting people out there moving!


Is Shipping Included in My Donation/Registration Fee?
Yes, shipping and processing are included in your Donation/Registration Fee. Be sure you enter your correct shipping address! Update your shipping address any time on your PROFILE PAGE.


How Is My Mileage Uploaded?
During the Event Registration Process you fill out your PROFILE. This includes selecting the App you'd like us to use to synch (get) your miles. You can also change this at any time on your PROFILE PAGE. Every time you use your App we automatically sync to that app approximately every hour to retrieve your new miles! Voila! Your mileage is uploaded automatically! Or you can enter miles manually from your computer, phone or tablet.


Can I Take More Than One Day to Complete The Event?
You can take as long or as little time as you need. Challenge yourself to finish in a day, 2 days, a week or more! Although you're not competing live with other participants you can definitely challenge someone else you is participating in the same event.


What Else Can I Do On the RaceTerra Site?

• We have a message board for each individual FUNdraiser so you can leave a supportive message to the Organizer.
• You can view your Stats any time: a progress bar for your current race, plus your lifelong Total Mileage tracked through our system.
• And we save ALL your race photos so you can take a walk/run down memory lane!

How Do I Set Up Auto Texts of My Race Stats?
When you Register for an Event you have the option to click a button to "Receive Text Messages from RaceTerra". These are shorts texts with your progress for your current Event. No texts about anything else whatsoever at any time. That way you can immediately see your Progress after you workout.


How Can I Cancel Auto Texts Showing My Race Stats?
You can Cancel auto Texts anytime - by Logging in to RaceTerra, going to your Personal Profile and unclicking the "Auto Texts" button.


Does My Registration for an Event Expire?
No. Your Event Registration Never Expires.


Can My Kids Participate Too?
Of course your kids can participate! They can come along to keep you company - OR - you can register them for the same event!


What's the Minimum Age to Participate?
We have no age minimum. Although an adult (18 years of age or older) must register a child and make a donation for them.